Serving Greater Houston · Sugar Land · Fort Bend County    24/7 dispatch available

Houston · Sugar Land · Fort Bend

Dignified medical transportation when every minute matters.

Astra Mobility provides safe, compassionate, non-emergency medical transportation across Greater Houston — getting patients to dialysis, treatments, and discharges with the care they deserve and the reliability their families count on.

24/7 Dispatch availability
98% On-time arrival
A+ Insurance & safety record
Fully LicensedTexas DSHS-compliant operations
$1M InsuredCommercial & auto liability
HIPAA-AwareConfidential, secure handling
24/7 DispatchSame-day rides available
Our Services

Five levels of care. One standard of compassion.

Most NEMT companies offer a single ride and call it a day. We've built five distinct service levels — so the right equipment, the right crew, and the right pricing show up at your door every time.

Level 1 · Standard

Ambulatory Care Transport

Safe, reliable rides for patients who can walk with minimal help — for routine medical visits, follow-ups, labs, and rehab appointments.

  • Sedan or minivan transport
  • Door-to-door curb assistance
  • Recurring appointment scheduling
  • Family ride-along welcome
Learn more
Level 2 · Assisted

Wheelchair & Assisted Care

For patients in a wheelchair, walker, or needing hands-on support — the bread-and-butter of NEMT and the service most families need most often.

  • Standard & powered wheelchair vans
  • Door-through-door assistance
  • Dialysis & therapy lock-in scheduling
  • Trained transfer technique
Learn more
Level 3 · Specialized

Stretcher Transport

For patients who can't sit upright — hospital discharges, post-surgical transfers, bedridden clients, and hospice transitions with bedside-to-bedside care.

  • Two-person trained crews
  • Bedside-to-bedside service
  • Hospital discharge coordination
  • Vitals monitoring en route
Learn more
Level 4 · Reinforced

Bariatric Care Transport

Reinforced equipment, wider vehicles, and trained crews for clients 250–750 lbs — designed for patients other transport companies refuse to take.

  • Stretchers rated to 750 lbs
  • Hydraulic lift-equipped vehicles
  • Bariatric-trained handling team
  • Dignity-first communication
Learn more
Level 5 · Custom

Custom & Long-Distance Trips

Beyond the standard medical appointment — long-distance transfers, family events, errands, and personalized non-medical trips for clients who deserve more.

  • Houston ↔ Dallas, San Antonio, Galveston
  • Family events & reunions
  • Errands & quality-of-life trips
  • Flat-rate, transparent pricing
Learn more
Why Astra Mobility

The difference is in the details we never skip.

On-time, every time

Dialysis can't wait. We arrive 10–15 minutes early and build buffer time into every route so a missed pickup doesn't become a missed treatment.

Trained & compassionate crew

Every driver is CPR-certified, background-checked, and trained in passenger assist, transfer techniques, and respectful patient care.

One number. One team.

No call centers, no transfers. When you book with Astra, the same dispatch coordinates pickup, communicates updates, and confirms arrival.

Premium-quality fleet

Modern, sanitized vehicles with climate control, securement systems inspected before every shift, and ADA-compliant ramps and lifts.

Greater Houston coverage

From the Texas Medical Center to Sugar Land, Katy to Missouri City — we cover Fort Bend, Harris, and surrounding counties.

Insurance & private pay

We work with Medicaid MTM, private insurance, hospital discharge planners, and accept all major private-pay arrangements with transparent flat-rate pricing.

How It Works

Booking is simple. The ride is exceptional.

01

Call or book online

Tell us pickup time, destination, mobility level, and any special needs. Most appointments are confirmed within 30 minutes.

02

We arrive early

A clean, properly equipped vehicle and trained crew arrive 10–15 minutes before your scheduled departure. You'll receive a text when we're nearby.

03

Safe transport & return

Door-through-door assistance both ways. We wait through your appointment when needed and return you home with the same care.

Service Area

Proudly serving Greater Houston and surrounding communities

From the Texas Medical Center to Sugar Land Hospital, from Memorial Hermann to Methodist Sugar Land — we know the routes, the staff, and the back entrances. We respond fastest in Fort Bend and southwest Harris County, with dedicated coverage across:

  • Sugar Land
  • Houston (all areas)
  • Missouri City
  • Stafford
  • Richmond
  • Rosenberg
  • Katy
  • Pearland
  • Bellaire
  • Meyerland
  • West University
  • Cinco Ranch
Check your area
Trusted by Families & Facilities

Real families. Real relief.

"My mother needs dialysis three days a week. Before Astra, getting her there was a logistical nightmare for our family. Now she's picked up on time, treated kindly, and brought home safely. They've given us back our week."

DM
Denise M. Daughter & primary caregiver · Sugar Land, TX

"As a discharge planner, I need a transport partner who actually picks up the phone and shows up when they say they will. Astra is one of the few I trust with our complex stretcher discharges."

RP
Rosa P., RN Discharge Coordinator · Houston Medical Center

"After my knee replacement, I needed a stretcher transport home that wouldn't jostle me to pieces. Their two-person team was so gentle and professional. They treated me like family — not a job ticket."

JT
James T. Post-surgical client · Missouri City, TX
Common Questions

Honest answers to the questions families actually ask.

Is this an ambulance service?
No. Astra Mobility is a non-emergency medical transportation provider. If your situation is a medical emergency, call 911 immediately. We specialize in scheduled medical transport — dialysis, doctor visits, treatments, discharges, and inter-facility transfers — where safety and care matter, but the situation is stable.
How much does a ride cost, and what does insurance cover?
Private-pay rates are flat-rate by trip and mobility level — no surprises. We participate with Medicaid MTM brokers, several private insurers, and bill hospitals and facilities directly for discharges. Call dispatch with your insurance information and we'll verify coverage before your ride.
How far in advance do I need to book?
For recurring trips (like dialysis), we set up a permanent schedule that you can rely on for months at a time. For one-time appointments, 24–48 hours is ideal, but same-day requests are usually possible — call dispatch and we'll do everything we can to accommodate.
Can a family member ride along?
Yes — one family member or caregiver may ride with the patient at no additional charge on most transports. For stretcher rides where space is limited, please let dispatch know in advance so we can plan accordingly.
What if my loved one is bedridden or above 300 lbs?
Our stretcher and bariatric service is built exactly for this. We have reinforced equipment, lift systems, and two-person crews trained in safe transfers. Learn more about stretcher & bariatric transport.
Are your drivers really trained for medical situations?
Every Astra driver passes a national background check, completes CPR and First Aid certification, and is trained in passenger assistance, transfer techniques, infection control, and HIPAA-aware communication. We don't hire from ride-share pools.